CLIENTS INTERNATIONAL SEP 2021

The experience of clients in 2021 (International)

Discover certified client reviews and customer satisfaction indicators based on a survey of real clients. These results shed light on the quality of products or services, the customer relationship, responsiveness and service efficiency, as well as recommendation.

Recommendation rate*
86,6%
Participation rate
49,7%
85 respondents
Satisfaction rate*
84,7%

Client satisfaction

These results reflect clients' real feelings about several essential aspects of their experience with the company.

91.76%
RELATIONSHIP
85.88%
Services
78.82%
AGILITY

The strengths of Maltem consulting group

These results highlight the strengths perceived by clients, offering a view of what works well in the organization, the quality of interactions, after-sales service, and overall satisfaction with the products or services offered.

96%
of satisfaction*
I appreciate the quality of our relationship with this partner (respect, transparency, listening, etc.)
89%
of satisfaction*
I am satisfied with the quality of the service I receive
87%
of satisfaction*
This supplier / provider knows how to adapt to the challenges and specificities of my company (culture, business activities, values)
*The satisfaction rate corresponds to the proportion of opinions that received a score of 3.5/5 or higher.

Real experiences lived by real clients.

The reviews published on ChooseMyCompany are based on a survey conducted among all the clients in an organization. We ensure that every person was able to express themselves freely and under the same conditions.

They share the adventure at Maltem consulting group