CLIENTS FRANCE SEP 2023

The experience of clients in 2023 (France)

Discover certified client reviews and customer satisfaction indicators based on a survey of real clients. These results shed light on the quality of products or services, the customer relationship, responsiveness and service efficiency, as well as recommendation.

Recommendation rate*
91,7%
Participation rate
52,1%
246 respondents
Satisfaction rate*
83,4%

Client satisfaction

These results reflect clients' real feelings about several essential aspects of their experience with the company.

94.7%
RELATIONSHIP
83.86%
AGILITY
83.73%
Services

The strengths of Agir Recouvrement

These results highlight the strengths perceived by clients, offering a view of what works well in the organization, the quality of interactions, after-sales service, and overall satisfaction with the products or services offered.

98%
of satisfaction*
I appreciate the quality of our relationship with this partner (respect, transparency, listening, etc.)
94%
of satisfaction*
I am satisfied with the quality of the service I receive
93%
of satisfaction*
This company respects its commitments
*The satisfaction rate corresponds to the proportion of opinions that received a score of 3.5/5 or higher.

Real experiences lived by real clients.

The reviews published on ChooseMyCompany are based on a survey conducted among all the clients in an organization. We ensure that every person was able to express themselves freely and under the same conditions.