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The experience of clients in 2023 (France)
Discover certified client reviews and customer satisfaction indicators based on a survey of real clients. These results shed light on the quality of products or services, the customer relationship, responsiveness and service efficiency, as well as recommendation.
Recommendation rate*
91,7%
Participation rate
52,1%
Satisfaction rate*
83,4%
Client satisfaction
These results reflect clients' real feelings about several essential aspects of their experience with the company.
RELATIONSHIP
Services
AGILITY
*The satisfaction rate corresponds to the proportion of opinions that received a score of 3.5/5 or higher.
Real experiences lived by real clients.
The reviews published on ChooseMyCompany are based on a survey conducted among all the clients in an organization. We ensure that every person was able to express themselves freely and under the same conditions.