Kunder

"looks nice on the front end"

"All of the features and solutions. I feel like LumApps does really well at listening to customer requests."

"Support and service provided by our support team"

"The solution is globaly reliable. The satisfaction level from the users is positive."

"I see a lof of potential in the platform. To get the best use out of it, one would need several add-ons which makes it less attractive"

"They've been able to help us discover workarounds for features we need and are always willing to bring in additional support from their end to make sure we get the technical support and expertise we need to execute on complex asks."

"The relationship with our customer success manager. She listens and is open to our requests, the problem is after her mainly in the technical team."

"What we like most is the product itself — we genuinely love it and still believe it’s the right fit for our communication needs. We also really value your customer focus: Hive truly has evolved and your efforts to unite and listen to your customers are much appreciated. Continue this path :-)"

"Le suivi du projet et la rapidité avec laquelle les demandes sont traitées, par les équipes LumApps La puissance du produit quand il s'agit de segmentation/communications ciblées La possibilité de connectés plusieurs fournisseurs dans un seul environnements"

"I really appreciate all the knowledge sharing sessions, product hours, and other opportunities to connect that Tracy runs. I also really enjoyed the user group experience this year. I also feel like support has gotten much more responsive over the past year or so, which gives me grater confidence in the product."

"Always approachable and willing to help / troubleshoot as we need them"

"Good, quality relationships between LumApps staff and our staff involved with the product"

"The company is fairly open, transparent, and collaborative, and the people are great partners."

"Very helpful, lots of resources and tools they provide us with. Regular contact, share their updates and eager to help us reach our goals. Quick responses."

"The relationship and the quality of follow-up"

"The transparency with LumApps is amazing. They are a platform that actually considers suggestions and is always innovating."

"The capability that Lumapps has to innovate and propose always news improvements"

"Both our lumapps contacts and Mosaique contacts are always responsive and friendly."

"Since several months, we have a closer relationship with LumApps. We feel supported and listened and we know that they will take our needs into consideration. It's better like that than when we worked with Devoteam."

"They take action and approach us with new ideas constantly. They solve issues fast, especially if they are small fixes."