Sarbacane

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ClientsIndex® 2023
4,47
/5
36 reviews
“la disponibilité du service client/technique, la facilité d'utilisation de l'outil”
4,6/5

Certified review

client
Against its competitors
93%
vs
75%
+18.0 pts

Sarbacane

ClientsIndex® Global

"I have confidence in this company's capacity to innovate"
ClientsIndex® 2023
Against its competitors
95%
vs
87%
+8.0 pts

Sarbacane

ClientsIndex® Global

"I am satisfied with the quality of the service I receive"
ClientsIndex® 2023
Clients engagement
85.3%
Service
92.2%
AGILITY
96.1%
RELATIONSHIP
77.5%
Sustainable development
ClientsIndex® 2023
accompagnement
client
compte
conseil
consultante
disponibilite
echanges
ecoute
equipe
mensuel
outil
personnellement
probleme
propose
rapidite
reactivite
reponse
service
suivi
solution
toujours
Sustainable development
93.0%
This supplier works in an ethical manner (conflict of interests, GDPR, anti-corruption, compliance with legislation, etc.)
69.8%
I feel that this supplier / provider sufficiently addresses current environmental issues
69.8%
I feel that this supplier / provider works in a way that respects its employees (full-time employees, freelancers, interns / apprentices...)
Average of 77.5%
ClientsIndex® 2023
“C'est encore très récent de mon côté, mais le suivi est constant et très précis, les retours sont pris en compte. Les relations avec nos interlocuteurs sont très cordiales et appréciées.”
4,5/5

Certified review

client
“La réactivité de notre interlocutrice chez Sarbacane”
4,8/5

Certified review

client
“L'écoute, la fiabilité, la recherche de solution, la gentillesse. Sarbacane est très facile à prendre en main, très intuitif”
5,0/5

Certified review

client
Against its competitors
95%
vs
91%
+4.0 pts

Sarbacane

ClientsIndex® Global

"I appreciate the quality of the follow-up that I receive as a client (frequence, regularity, continuity of interactions...)"
ClientsIndex® 2023

Clients reviews (21)

2023

Certified review

4,3/5
2023

Certified review

4,5/5
2023

Certified review

4,6/5
2023

Certified review

5,0/5
2023

Certified review

5,0/5
2023

Certified review

4,6/5
2023

Certified review

4,4/5
2023

Certified review

4,8/5
2023

Certified review

4,2/5
2023

Certified review

4,8/5